Services

We Listen to your needs and adapt our team to fit your business. We do not try to make your business fit into ours. Time and time again we see countless IT firms offer ridiculous color coded support packages that never seem to fit your business. Our philosophy is to listen to your needs, create a team that fits into your business and work together to reach your business goals.  Whether you are a small or large company, you will get the same business IT support. We focus on the entire picture not just your environments uptime.

 

Our word class Real-Time Support allows our service center to give you instant support from anywhere in the world. State of the art remote session tools allows us to take control of your pc, apple or Linux system.

 

Because we want you to focus on your business and not your IT, we offer Real-Time  Monitoring. Our monitoring system is installed at no cost to you. We believe in total IT transparency so our customers can see the value of partnering up with N2CON.

Advisor

A dedicated account advisor will make sure your business has the adequate coverage to meet or exceed your goals.

 

Our advisors are trained business professionals who understand both IT and business. Their goal is to work with your business and build a long lasting relationship together. 

Service Center

Our 24/7 service center is there to help you when you need it most. 

 

You are only one call away from receiving world class phone support.  Our state of the art support center offer countless ways to provide support for your business.

Technologist

A dedicated technologist is assigned to each account to provide expert support.

 

Our technology experts have multiple industry certifications along with several years of experience in the field. They are your main line of expert support for your business.  

 

Project Management

Our project management team is available to all our clients. They work closely with your advisor and technologist to manage any of your IT projects.

 

Whether the project is small or large, our  project management team will handle it for you. Our entire project management team is PMP certified and are all required to maintain their certification status.

Cloud Migration

Not all Information Technology firms have the knowledge or expertise to deliver their clients to the cloud and this is where N2CON comes in.  As a Value add to your Information Technology resources, we provide the missing link in accomplishing the goals of delivering new customers to your choice of cloud services. We have an agnostic approach as to what cloud service model and/or provider is selected and made functional.  We simply step in to facilitate the migration process or assist your staff during the migration process.

Auditing

N2CON provides a wide range of Information Technology Auditing Services.

 

  • Network Security

  • Software License Compliance

  • SOX Compliance

  • PCI

  • Systems and Applications

  • Information processing

  • Systems Developement

  • Management & Enterprise Architecture

  • Client/Server& Telecom

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